Effective Date: 10-Sep-2025

Last Updated: 10-Sep-2025

1. Information We Collect

Name, contact information, government ID, credit details, employment information, repayment history, and payment methods.

2. How We Collect Information

Information may be collected through clients, phone calls, emails, WhatsApp communication, IVR recordings, field visits, and publicly available or legal data sources.

3. Purpose of Data Collection

The collected data is used to validate accounts, process debt recovery, manage repayment communication, and provide settlement or repayment options.

4. Data Sharing

Information is shared only with authorized clients, legal authorities, or internal teams involved in the recovery process. We do not sell personal data to third parties.

5. Data Retention

We retain personal data only for the period required to fulfil debt recovery services or comply with legal and business obligations.

6. Security Measures

Allcreds uses industry-standard security controls and restricted access systems to protect data from unauthorized access, misuse, or loss.

7. Your Rights

You have the right to request access, correction, or restriction of the use of your personal data. Please contact us to exercise these rights.

8. WhatsApp / IVR Disclaimer

By communicating through WhatsApp, IVR, or telephonic channels, you acknowledge and consent to the recording of interactions and sharing of such communications with lenders or legal agents for recovery purposes.

9. Language Support

We provide communication support in English, Hindi, and other regional languages upon request.

10. Contact Information

Allcreds Solutions Private Limited
No 02, GVR Spaces, 2nd Floor,
13th Cross, Outer Ring Rd,
6th Sector, HSR Layout,
Bengaluru, Karnataka - 560102

Email: contact@allcreds.in